Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts

Monday, 26 June 2017

Peninsula Resellers

Peninsula Resellers

We here at Peninsula are offering people an opportunity by re-launching our reseller list!
Over the years we have worked with many different companies wanting to resell our products and we still continue to work with some of these companies.
Our team are wanting to find new people who might want to become resellers for us.

We have The solution you need, for your customers. A solution that is simple and will offer you a recurring revenue and who could turn that down!
Our team understand that to become a reseller for companies it can sometimes come with an upfront fee, however becoming a reseller for Peninsula there is no upfront cost, we will not charge you to join our reseller list, nor will we charge you if you decide that you no longer want to be a reseller for us.

We are a software company and deliver all of our products electronically and we can even ship a memory stick to the customer. We can ship this and any other products you wish to resell with your branding on the packing note so you do not incur shipping costs.
It is one of many bonuses to being a reseller for us that our products are always in stock for immediate delivery so that your customers will not have to wait around for their software to be delivered. If they need QuickTrack Pro software they can receive it and all their product information straight away and get started, like with all of our software and then a memory stick can be shipped if they want one.

Another bonuses to being a reseller for us is that as much of our software is on yearly license it means you will get revenue every year as they are not one off sale but recurring subscriptions. We do still have certain products that are on one off payments like our Thermal Printer Driver. But with our software that is not on yearly pricing we incur upgrade costs after one year of purchase if the software has been upgraded and if the customer needs or wants to upgrade it.

Being a reseller for us also means that when you sell your customers our product it comes with our fully experienced support team, we offer support through querying via our sales and tech email addresses (All info will be at the bottom). We have also a new support page on our website that customers can be directed too, which shows how to set up our software and activate and deactivate. We also have support videos on youtube explaining about our products and what you can do with them. See we know and understand that our software might sometimes seem complicated so we aim to help our customers as much as we possibly can.
This means your customers will not have to worry about being unable to receive help setting up their software or help if they have any issues that need resolving. We will always be able to help within our business hours.

We create a variety of different software to suit all needs, this ranges from our Barcode X application which is a vector Barcode production software, it is available on Apple Mac and PC windows and is the most comprehensive and accurate Barcode production in the world. Our Quicktrack Pro software  means you can track anything, anywhere, quickly and efficiently with ease. The Quicktrack Pro software is a solution for the easy tracking in the workplace. We also have our Thermal label print system which we specially designed for Mac users everywhere, and even Apple use this product themselves. It will be a breeze for you to sell and that means more income for you.

Its even easier for you to resell to as our products are unique with no competition. Our products are at the top of the tree when it comes to quality. The printer drivers and labelling software for Mac have no competitors whatsoever, it means selling the into apple based business shouldn't be an issue at all. The tracking products are cross platform for Mac and Windows which nobody else can do, which again makes it super easy for you to sell. The Barcode product is also cross platform and has built in barcode verification for the file produced. This is the only software in the world that does this and has been the preferred choice with professionals for 30 years.

So what now? It costs nothing to join our resellers list, it costs nothing to drop out if you want. you buy out product at reduced pricing and when you sell to your customers you take 30%. We also sell some of our software products on yearly subscription so this means recurring revenue for you. We also offer all of our customers full tech support and help setting up if they need it. All you have to do is join our reseller list and start making money straightaway.


All the information about our products as well as how to get in contact with our team is on our website  https://www.peninsula-group.com .




Tuesday, 23 May 2017

Need help? - Peninsula support page


Need help?

Peninsula Delivers 24hr support worldwide support with the click of a mouse. 

Here at Peninsula we have been working very hard to set up a help centre page for you, our customer. We thought in creating a support page for our customers both new and old, it would make it easier to find a quick and easy solution to the common issues our customers might have to face.


We have spent the last few weeks creating our support page, we made sure to input all our products from Barcode X Application to our Thermal printer Driver.  We have gone through all our customers' past and present issues, and so far have picked the most commonly asked questions we have received about our software. We have chosen to do an easy to understand step by step guide for the issues we have picked so far.  Because our Peninsula software products are constantly growing to cover all eventualities, but waiting for an email reply or TeamViewer link-up can be frustrating when you need a quick speedy solution. This is why we chose to set up a new free, online interactive technical support database.



We have made sure to make our support page easy to navigate via easy accesible icons, that show the particular software you may need support for. We also inputted a large search bar at the top of the web page, in which you can input keywords and easily search for the product and issue you have. The easy to use search bar and icons will give you exactly what you want and when you need it at a simple click of a button. If the issue you have is not on the page there is a link at the bottom of the page which you may click and an email dialog will open and you will be able to send an email about your issue directly to our tech team.

Once our team receive an email form you querying a issue you may have they will email back within our working day (9AM-5PM BST), and aim to sort your issue out as soon as possible so that you can get back to your own work. We understand any issues you may have may halt any progress you have with the work you are doing and aim to resolve your software issues for you as quickly and efficiently as possible. 



We made sure to set up our support web pages with a simple step by step guide, as it makes it easier to keep track of where you are in solving your issue as well as it made it able for us to input helpful images to show you what the steps should look like for you in fixing your issue. We chose to use a combination of imagery and words as images are sure to grab your attention and as they show you what you will see on the screen in front of you. If you have the same issue, you can easily read the text underneath the images and see what you have to do to resolve the issue you are having quickly and efficiently. 


Making this support website means that as our customers who may experience issues with our software you can quickly pop over to our website and find the correct guide and resolve the issue yourself quickly and get back to doing your work. This mean it will create less Tech support emails and team viewers and allow us to run as smoothly and efficiently as possible. So that we can always support you as effectively as we want to.

The support website also means that when Peninsula closes for at the usual time of 5pm customers in the rest of the world and England could be struggling into the night or the day in different time zones.   with issues they may be having with software. Customers would be losing out on Peninsula's industry leading support services, so we set up the 24 hour worldwide support website so our customers always have help where they need it.


Above is an example of what our Thermal Printer Driver support page looks like, so that you can see what type of step by step guides we have created to help you with any issues that can be fixed easily.
We will keep updating the webpage as often as we can and as the software gets updated.

So whether you are a existing customer or considering entering the world of barcodes and thermal label printing, you can be sure that the Peninsula support team will look after you every step of the way. Making it as easy and as hassle free as we can for you.

Below we have provided a link for you to be able to visit our support page yourself and see how you like it?