Showing posts with label Day at work. Show all posts
Showing posts with label Day at work. Show all posts

Wednesday, 19 April 2017

A Day In The Peninsula Group Office

Once walking into the office our staff immediately go to check their emails on the computers, diving straight into the action.
They expertly reply to our customers emails, offering solutions to their software issues or helping the customers find the right kind of software for their needs for the best price.
With the constant communication between our sales team in the office and our tech team, who work off site. they work like a well oiled machine making sure all our customers get replies to their emails as quickly as possible.


With all the hype in the office everyone pauses as when the phone rings, diving to answer it eager to help out the customer ringing to ask our team questions. Once the phone is answered silence falls upon the office ensuring the customer can be heard as clearly as the phone connection will allow.

Hanging up the phone with a triumphant smiles on their face one of our sales team is certain they have left the customer satisfied with the answer to their questions.
Our company prides itself on giving our customers the one on one attention they deserve when it comes to any of the issues they have or any questions they need answering.

With our sales teams constantly making sure they are keeping the social media up to date as well as ensuring all our customers are replied to within the day (preferably within the hour), there is never a dull moment in the office. With plenty to do and for the sales team to focus on the day goes by fast.

Our sales team get an hour lunch break to take whenever they want/need to normally resulting in fits of giggles coming from the office, with our sales team having a joke around. But with how dedicated they are to our customers if one of them receives an email or the work phone rings our team will still answer and reply to the customers while on their lunch.

After lunch is over everybody goes back to their usual routine of answering emails and phone calls as well as calling the tech team to request information or to inform them of an email they should be expecting at any moment. Handling the social media sites as well as updating the websites current process and writing blog posts such as this one.

With a constant whirr of computers and the click clacking of keyboards as our team work hard communicating with our tech team to help get things up to date on our website and to keep them updated and new.

At the end of the work day our team close down the computers and turn off the printer, locking the office door and heading up the path for their routes home.
Another day done and dusted, satisfied customers and orders processed the well oiled machine retires for the night until the next working day.




Tuesday, 28 March 2017

A Journey To Work

Many of our team work off site however our sales team make a boring journey interesting everyday when they come to the office.
Their journey starts off with a brisk walk through scarborough town to the train station to board the train and see all the other people waiting to set off to work, giving them an acknowledging nod knowing the fate of their fellow passengers having to go to work in a job they do not particularly enjoy while our sales team looks forward to a day of work and interacting with their customers.

As the train pulls out of the station our sales team get a last look at Scarborough; at least for now. Once past seamer they look out of the window to see, luscious green fields and wildlife ranging for magpies to deer.
Throughout the journey they notice many different and interesting things. Though many of the fields are full of horses they do get a lovely surprise when spring rolls round and it turn to lambing season where they get to see all the lambs frolicking through the fields.





On their journey our sales team go through a variety of different areas, for example as the train enter into the proximity of Filey, it goes from lush fields and farm houses to small streets of houses, and allotments to busy main roads and big supermarket chains.



We arrive in the heart of Filey for a brisk minute then set of to Hunmanby which is a short five minutes from Filey. However it feels like an entirely different continent, the weather is consistently so contrasting to scarborough; the rainy days at home are sunny days at work, gusty days turn to the hint of a breeze. But no matter what weather it is each day, in either Scarborough or Hunmanby there is still a twenty minute walk to the station and then another twenty minute walk from the station on the other side.
As they exit the train at Hunmanby usually with a casual good bye to the ever friendly train conductors our sales team start their usual route through Hunmanby. After waiting at the train crossing our sales team begins their twenty minute wander to work. With roads one side of the path and houses and fields full of flowers on the other side, when the sun shines the colours come to life illuminating their surroundings in rays of colour.


Saying passing hellos to the villagers out walking their dogs, they wind their way through the quiet streets of Hunmanby. Occasionally popping into the local shop for a refreshing drink for the hard days work ahead. As they near work passing the local garage the owners dog normally comes bounding out for its morning strokes and a bit of fussing over before letting our sales team wander on their way.
Once turning the corner onto Sheepdyke lane where their workplace is situated they past the old jail cells and come to two big wooden gates through which they enter the office grounds, noticing whose cars are parked in the driveway so they know who is at work, to start they day of helping customers and processing orders.